DEFINITIONS

As you read these Terms and Conditions of Carriage, the following expressions mean:

WE, OUR and OURSELVES refer to Air Cambodia Co., Ltd, “The National Flag Carrier”.

YOU, YOUR and YOURSELF refer to any person holding a ticket who is to be carried or is carried on an aircraft except members of the crew or, in relation to ticket refunds, the person who paid for the ticket (see also definition for Passenger).

AGREED STOPPING PLACES refer to those places, except the place of departure and the place of destination, set out in the Ticket or shown in our timetables as scheduled stopping places on your route.

AIR CARRIAGE refers to the carriage of a Passenger and their Baggage on an aircraft.

AIRLINE DESIGNATOR CODE is the letter and number code that identifies a particular Carrier.

AUTHORISED AGENT refers to a passenger sales agent appointed to represent us in selling air transportation on our services.

BAGGAGE refers to your personal property accompanying you on your flight, which, unless stated otherwise, consists of your Checked and Unchecked Baggage.

BAGGAGE CHECK refers to the parts of your Ticket related to carrying your Checked Baggage.

BAGGAGE IDENTIFICATION TAG refers to a document given to you to identify each piece of your Checked Baggage.

CARRIER refers to an air carrier that carries or undertakes to carry the passenger and/or their baggage or performs or undertakes to perform any other service related to such air carriage.

CHECKED BAGGAGE refers to baggage that we have taken into our custody and for which we have issued a Baggage Identification Tag and/or Baggage Check, and that travels in the hold of the aircraft.

CODE (ICAO/IATA): KHV/K6

TERMS & CONDITIONS OF CARRIAGE refers to these terms & conditions of carriage or another Carrier's conditions of carriage, as applicable.

CONJUNCTION TICKET refers to a ticket issued in conjunction with another ticket, which together make up a single contract of carriage.

CONVENTION refers to the Law on Civil Aviation of the Kingdom of Cambodia, January 19^th, 2008, or whichever of the following instruments are applicable:

• Article No.11: The Chicago Convention on National Civil Aviation, as amended and adopted at Chicago, on December 7^th, 1994.
• Article No. 23: The Convention for the Unification of Certain Rules relating to International Carriage by Air, signed at Warsaw, 12^th October 1929 (The Warsaw Convention), as amended by the protocol to that convention done at Hague on September 28^th, 1955.

DAMAGE refers to death, injury, delay, loss, partial loss, or other damage of any nature arising out of or in connection with carriage or other incidental services that we perform.

DAYS refers to calendar days. For the purpose of notification or sending notices, we will not count the day on which the notice is sent. For the purposes of deciding whether a Ticket is valid, we will not count the day on which the Ticket was issued or when the first flight began.

ELECTRONIC COUPON refers to an electronic Flight Coupon for an Electronic Ticket held in our computer database.

ELECTRONIC TICKET refers to an Itinerary/Receipt, Electronic Coupon, and boarding document we have issued to you.

FLIGHT COUPON refers to the part of your Ticket that has the words "Good for Passage" printed on it and shows the places of departure and destination between which you are entitled to be carried.

FORCE MAJEURE refers to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided despite all reasonable due care and attention being exercised.

ITINERARY/RECEIPT refers to a document or documents forming part of the Electronic Ticket which includes a reference code and/or documents we issue to a Passenger, showing the Passenger's name, flight information, and notices required under the Convention or as otherwise required.

OPERATING CARRIER refers to the carrier that actually operates the flight.

PASSENGER refers to any person, except members of the crew, carried or to be carried in an aircraft with our consent pursuant to a Ticket.

REGULATIONS refers to our terms and conditions, other than these Conditions of Carriage, published by us and in effect on the date of ticket issue, governing carriage of passengers and/or baggage. A copy of the relevant terms & conditions may be viewed or obtained from https://www.aircambodia.com/

STOPOVER refers to a scheduled stop on your journey at a point between the place of departure and the place of destination, which has been agreed in advance by us.

TICKET refers to either a document called "Passenger ticket and Baggage Check" including its itinerary/receipt if applicable, or an Electronic Ticket which we or our Authorised Agents have issued to you.

TRANSIT PASSENGER refers to a passenger arriving at an airport for onward travel to another country on the same flight from that airport, or on a connecting flight from that airport, or on another onward flight from that airport.

UNCHECKED BAGGAGE refers to your Baggage other than your Checked Baggage, which you take with you on the aircraft in accordance with our Regulations.