SPECIAL BAGGAGE

Some pieces of baggage are specially transported such as sports equipment, cradles, wheelchairs, bulky baggage, bicycles, and valuable items on passenger seats, etc.

Pets carried as checked baggage (AVIH – Animal in Hold)

• Pets carried as checked baggage include dogs, cats, and birds

• Request for AVIH should be made at least 24 hours before the departure time

• AVIH should be accompanied by a valid health and rabies vaccination certificate, entry permit, and other documents required by countries of departure, transit, and entry.

• Passenger required AVIH services (hereinafter referred to as Passenger) assumes all risks of injury, sickness, or death during carriage.

• Only AVIH in a healthy state without offensive smell is accepted for carriage. Bad health conditions or pregnant AVIH shall be rejected.

• AVIH might be rejected for carriage due to weather reasons (too hot or too cold) or air conditioner and temperature control of aircraft.

• Size and weight restrictions of AVIH and its container are subject to individual aircraft and local AVIH regulations of departure/intermediate/arrival airports in the AVIH itinerary. Note: If the route is collected by legs operated by another Carrier, AVIH shall be rejected if it is rejected in any individual leg.

• The container should be prepared by the passenger and should meet the following requirements:

- Each animal contained in the container must have enough space to turn about normally while standing, to stand and sit erect, and to lie in the natural position

- All materials such as fiberglass, metal, rigid plastics, weld metal mesh, solid wood, or plywood would be accepted. The container sides must be solid with sufficient ventilation. The interior of the container must be smooth with no sharp edges or protuberances in which the animals can injure themselves.

- The whole of one end of the container must be open, covered with bars which is securely fixed to the container so the animal cannot dislodge it. The door must form the whole of one end, and be securely locked for a safe journey

- The floor must be solid and leak-proof

- Any wheels must be removed before the flight.

- The maximum number of pets per container is one. However, in the case of birds, a maximum of two (02) birds may be shipped in one suitable container. Bird containers should be covered by muslin curtains to reduce light inside the container.

Cabin Baggage

• Block seat baggage (CBBG): fragile, bulky, or high-value items such as large musical instruments, paintings, and antique bottles that are not suitable to load in a cargo compartment could be carried as block seat baggage in the cabin.

• CBBG service requests should be made at least 24 hours before the departure time.

• Passenger and the accompanied block seat baggage must be ticketed on the same flight and in the same class of service.

• Articles too large or of weight over 75 kg per seat, pressure on the seat over 0.046 kg/cm2 (equivalent to 75 kg/40cmx40cm seat area) shall not be accepted.

• The three-dimension size of CBBG should not exceed 40cm x 50cm x 95cm

• CBBG must be packed so that it does not scratch the seat, or harm the nearby passenger.

• CBBG must be scanned and security checked following the Aviation Security Program of Air Cambodia.

• Baggage that does not meet any of the above criteria shall not be accepted as CBBG Note: If the route is collected by legs operated by another Carrier, AVIH shall be rejected if it is rejected in any individual leg.

• Charges: the rate equivalent to 100% of the full applicable one-way adult fare for the segment and class of service used.

Bulky baggage, bike

• Bulky baggage to be carried as checked baggage includes large-size items (total dimensions exceeding 203 cm) and/or overweight ones (weighing over 32kg/baggage).

• Bikes to be carried as checked baggage include all kinds of regular bikes, sport bikes, and powered bikes (operated by thermo-battery or electric-battery, etc…).

• Bulk must be packed neatly without sharp-pointed angles.

• BIKE must be packed in a manner that satisfies the following requirements:

- Handlebars are positioned along the length direction of the bike.

- Disassemble and pack the bulky parts like a pedal, lamp, mirror, support pole

- The tires must be flatted before being packed

- Bike must be packed in a box.

- Carrying powered BIKE (powered by electric or thermo battery…) follows regulations indicated in table 2.3A of the current edition of IATA Dangerous Good Regulations.

- Limits of dimensions and weights for BULK/BIKE transportation are subject to individual aircraft and the regulations of carrying BULK/BIKE transport by local authorities at the departure airport/ arrival airport during the route of transport of BULK/BIKE. Note: If the route is collected by legs operated by other Carriers, BULK/BIKE shall be rejected if it is rejected in any individual leg.

• Charges: BULK/BIKE transport fare is applied as normal access checked baggage.

Sports equipment carried as checked baggage (SPEQ)

• Golf set: One golf set includes one golf bag containing a maximum of 14 golf clubs, 12 golf balls, and T-shaped devices with a total weight of no more than 20 kg. Equipment other than the above-mentioned items shall not be regarded as golf sets.

• Snow ski set: A snow-ski set includes one set of skis, a pair of ski poles, and a pair of ski shoes or boots. Equipment other than the above-mentioned items shall not be regarded as a standard ski set.

• Surfboard: A sports equipment for wave surfing includes a surfboard

• Scuba diving equipment: A scuba diving equipment set includes a scuba cloth, a breath tube, a pair of screws, and a diving mask. The equipment belonging to the dangerous goods group (for example: pressure- gauge, scuba…) shall not be accepted.

• The request for transport of SPEQ must be booked in advance at least 24 hours before the flight’s estimated time of departure.

• SPEQ must be packed neatly without sharp-pointed angles to ensure safe transport.

• Charges: BULK/BIKE transport fare is applied as normal access checked baggage.